Marvin converts prospects into clients
Marvin is a virtual sales and sales support assistant with super-computing abilities. He intelligently understands customer needs through conversations, recommends the right product or service, and closes the sale.
Marvin works on every stage of the customer lifecycle
- Interacts with customers and understands their needs.
- Generates and categorises leads.
- Works 24/7 × 365 days.
- Can handle 1 million+ customers simultaneously.
- Recommends products as per customer need.
- Manages customer needs post on-boarding, including grievance management.
Sales & Support
Connects sales team in real time & reduces cost by 80%.
24/7 × 365
Address customers during non-business hours.
Achieve 100% accuracy in responses.
Engages the customer well to understand the needs & requirement.
Gives relevant suggestions to clients for cross-selling & up-selling.
Shares images, charts, videos etc., in real time.
Key customer preference insights driven based on Machine-Learning & Deep-Learning.
This helps businesses to know where customers are coming from or their exact location. With this, businesses can analyse and make critical business decisions.
Traffic, Campaign & Conversion Analysis
Marvin’s advanced analytics enables businesses to gain access to overall number of visitors, total bounce rates, conversion rates and final lead generation data, etc. which helps businesses to estimate ROI calculation of campaigns and fine tune it accordingly.
Dissected chat overview
Key insights by Marvin helps businesses to know what customers are looking for. Having access to such crucial data, businesses can target potential customers aptly.
Marvin offers lucrative or competitive advantage to businesses by garnering all the vital customer details with customer segmentation. With these info, business can plan better and effective ways to serve the customers.
Customer engagement statistics
Word Cloud empowers businesses to track what customers are talking about. This helps them to do better business planning and execute marketing strategies efficiently.
See how it works
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Marvin helps real estate clients generate leads, sell, and increase engagement rates
Having a meaningful conversation with customers from around the globe so their information needs are met in an effective, timely manner.
Using Marvin built on NLP, ML, and DL, we were able to help the client generates thousands of meaningful conversations simultaneously. This made Marvin the ideal salesperson: someone who can understand latent needs, and with the data handling capacity of a supercomputer. So he was able to provide accurate, timely and intuitive responses to customers.
- Increased interaction rate from 7 to 15%.
- Increased brand engagement scores.
- Web traffic conversion rate grew from 2 to 8%.
What clients say
Marvin has been extremely efficient in reducing our overall support cost and boosting post-purchase experience. Customer engagement has also been amazing all through.Amarendra Sahu Founder & CEO, NestAway Technologies
Marvin has delivered excellent consumer facing experience and has boosted the overall brand engagement and brand experience rate among our customers.Rajiv Agarwal GM Sales & Marketing, Salarpuria Sattva Group
Marvin has reduced the waiting time and increased traffic to lead conversion.Bhushan Nalawade Digital Marketing Head, Kolte Patil Developers